Professional Communication Training Across Disciplines

We try to keep it faff and fuss free: Log-in. Brief your AI agent and upload relevant training material. Share a link with your students/trainees. Review the recordings.

Every Profession Has Conversations That Matter

From social workers conducting safeguarding assessments to lawyers interviewing clients, from managers delivering performance feedback to counsellors building therapeutic rapport—professional success depends on communication skills that can't be learned from textbooks.

Traditional higher education excels at teaching theory and knowledge. What it struggles to provide is enough practice in the conversations graduates will actually have. Role-plays are valuable but limited by staff time, peer availability, and the awkwardness of performing in front of classmates.

Social Work

  • Initial assessments and intake interviews
  • Safeguarding conversations
  • Motivational interviewing practice
  • Family mediation and conflict resolution
  • Crisis intervention and de-escalation
  • Multi-agency meetings and case conferences

Law

  • Client intake interviews
  • Taking witness statements
  • Explaining legal options and likely outcomes
  • Managing client expectations
  • Courtroom examination practice

Business & Management

  • Job interviews (both sides)
  • Performance reviews and feedback conversations
  • Sales and negotiation scenarios
  • Customer complaint handling
  • Difficult conversations with colleagues

Built By Educators, For Educators

This platform was developed by social work lecturers at Ulster University who faced the same challenge you do: how do you assess authentic professional competence when written assignments can be generated by AI? Their answer was to assess the one thing AI can't fake—a real-time professional conversation. The platform has been tested with over 140 students, with overwhelmingly positive feedback.

Ready to try it?

Drop us a line. We get back within 24 hours. We set you up with a trial workspace. If you like it we help you get set up.

Get In Touch

Responding to New Education and Training Realities

🎓

Assessment Integrity

Plagiarism detection tools are now in an arms race with AI—we can help you sidestep that whole debacle!

💼

Practical Skills Alignment

Professionals don't write essays in practice—they have difficult conversations. Natural voice interactions mirror real professional demands.

📈

24/7 Practice Availability

Students can practice anytime—no scheduling, no waiting. Human role-players are expensive. AI allows unlimited practice.

🛡️

Psychological Safety

Make mistakes without real-world consequences. Repeat scenarios until confident, then review transcripts and recordings.

AI Conversation Partners That Feel Real

Create custom AI conversation agents that simulate realistic professional scenarios. Students practice challenging conversations as many times as they need.

  • Create custom scenarios matching your curriculum
  • Natural voice conversations, not text-based chat
  • Full transcripts for review and feedback
  • Audio recordings for self-reflection
Training Scenario
Active Session
"I'm not sure I understand what you're proposing. Can you explain it differently?"
"Of course. Let me break it down step by step..."

Simple Setup, Powerful Results

Get your first AI agent running in minutes

1

Create a Class

Set up a class for your course. Give it a name and description.

2

Brief Your Agent

Define the scenario: who they are, what the context is, how they should respond.

3

Share the Link

Send your students a simple enrollment link. They log in and start practicing.

4

Review & Assess

Access transcripts and recordings. Provide feedback on specific moments.

Scenario Examples for Professional Training

Create scenarios tailored to your curriculum

Social Work Assessment

Initial assessments, safeguarding conversations, and crisis intervention.

Social Work

Legal Client Interview

Client intake, witness statements, and expectation management.

Law

Performance Reviews

Delivering feedback, setting goals, and difficult conversations.

Management

Sales & Negotiation

Customer interactions, objection handling, and closing techniques.

Business

Counselling Practice

Building rapport, therapeutic techniques, and handling disclosures.

Counselling

Parent-Teacher Conference

Discussing student progress, concerns, and support strategies.

Education
S

For Students

  • Practice anytime, anywhere—no scheduling required
  • Make mistakes safely before real encounters
  • Build confidence through repetition
  • Review recordings for self-assessment
  • Prepare for specific challenging scenarios
L

For Lecturers

  • Create custom scenarios for any context
  • Access objective data on student practice
  • Review transcripts for targeted feedback
  • Supplement limited role-play time
  • Standardise training across cohorts

Get Started

Drop us a line. We get back within 24 hours. We set you up with a trial workspace. If you like it we help you get set up.

Quick response within 24 hours
Free trial workspace to explore
Hands-on help getting set up

Or email us directly:

info@hied.ai

Frequently Asked Questions

How realistic are the AI conversations?

Our AI agents use advanced voice synthesis and natural language processing to create remarkably realistic conversations. They respond contextually and adapt to student responses in real-time.

Can I customize the scenarios for my curriculum?

Absolutely. You define the scenario context, personality traits, and conversation goals. You can also upload relevant training materials to inform the AI's responses.

How do students access the practice sessions?

Students receive a simple enrollment link. They log in with their email, see the scenario briefing, and start the conversation with one click. No complex setup required.

Can I review what my students said?

Yes. Every conversation is automatically transcribed and recorded. You can read the full transcript and listen to the audio recording for each practice session.

What does it cost?

Pricing starts at £100 for smaller numbers of students using the platform for restricted periods. Institution-wide access packages begin at around £10,000 per annum.

How secure is my data?

All data is stored on EU-based servers, encrypted end-to-end, and our infrastructure providers (Google Cloud, Vercel) are SOC 2 Type 2 certified and ISO 27001 compliant. We're GDPR compliant and your data is never used to train AI models. View our security documentation.