We try to keep it faff and fuss free: Log-in. Brief your AI agent and upload relevant training material. Share a link with your students/trainees. Review the recordings.
Watch how the platform works for lecturers and students
Medical students need hundreds of hours of patient communication practice, but access to simulated patients is limited and expensive. With this platform you can complement real actor practice sessions with realistic voice-based conversations.
Students can practice history-taking, breaking bad news, explaining procedures, and handling difficult consultations as many times as they need. The AI patient responds realistically, asks follow-up questions, and can be configured to present different symptoms, concerns, and communication styles.
Instructors can build their own agents in a matter of minutes. Agents can be configured to offer feedback to students against predefined standards and criteria. Students can listen to recordings and review transcripts of their conversations, and students can pass recordings on to their instructors.
Instructors can also use the platform as a base for assessments. Students are provided with their own login, a practice arena, and an opportunity to complete an assessed conversation, which they can then upload to their university online interface for marking. HiEd.AI provide full support with setting this up, for a small cohort this can cost as little as £100.
The platform supports competencies required by the GMC, medical school curricula, and foundation programme assessments. Conversations can be structured around Calgary-Cambridge, SPIKES, or your institution's preferred consultation model.
Some conversations, such as suicide risk assessment, safeguarding disclosures, and end-of-life discussions, are too important to practice only once or twice. Students can repeat these scenarios until they feel confident, without worrying about the emotional impact on real patients or actors.
Figures from live use, and from an anonymous survey of the students who were assessed on it.
Now used by universities across the UK and Ireland, and by schools, not-for-profit organisations and emergency-service training teams.
Survey: anonymous, 69 responses (49% of the cohort), collected before students received their results.
“My social work students loved the realistic feel of it. We had students discussing fictional cases with a virtual practice teacher. Students found the agent intuitive, informative and engaging. It provides a safe, supportive environment where they can practice, make mistakes and build confidence before going out on placement. I can see considerable potential for other applications. We are developing a student support agent to guide students through their assignments.”
“We've been using this as an official summative assessment on one of our final year modules. It's been absolutely brilliant. Students who are going to be great social workers are not always great at writing essays, and this was a great way to let them shine: talking through what they know, instead of writing about it. We set up AI agents that grilled them on their knowledge. Sounds severe, but they were allowed 3 attempts, then they nominated the conversation they wanted us to mark. I enjoyed marking the conversations and I can't say I have enjoyed marking more than a couple of essays in recent years due to students' use of AI.”
AI in Education Awards 2026, presented at the 6th National Conference on Generative AI in Education, Belfast
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Professionals don't write essays in practice. They have difficult conversations. Natural voice interactions mirror real professional demands.
Students can practice anytime, with no scheduling and no waiting. Human role-players are expensive. AI allows unlimited practice.
Make mistakes without real-world consequences. Repeat scenarios until confident, then review transcripts and recordings.
Create custom AI conversation agents that simulate realistic professional scenarios. Students practice challenging conversations as many times as they need.
Get your first AI agent running in minutes
Set up a class for your course. Give it a name and description.
Define the scenario: who they are, what the context is, how they should respond.
Send your students a simple enrollment link. They log in and start practicing.
Access transcripts and recordings. Provide feedback on specific moments.
Create scenarios tailored to your curriculum
Practice systematic questioning for presenting complaints across all specialties.
OSCEDevelop skills in delivering difficult diagnoses with empathy and clarity.
CommunicationPractice informed consent and treatment option discussions.
ClinicalDepression screening, anxiety assessment, and risk evaluation conversations.
PsychiatrySpeaking with parents and age-appropriate explanations for children.
PaediatricsPractice structured clinical handover and referral conversations.
ProfessionalDrop us a line. We get back within 24 hours. We set you up with a trial workspace. If you like it we help you get set up.
Or email us directly:
info@hied.aiOur AI agents use advanced voice synthesis and natural language processing to create remarkably realistic conversations. They respond contextually and adapt to student responses in real-time.
Absolutely. You define the scenario context, personality traits, and conversation goals. You can also upload relevant training materials to inform the AI's responses.
Students receive a simple enrollment link. They log in with their email, see the scenario briefing, and start the conversation with one click. No complex setup required.
Yes. Every conversation is automatically transcribed and recorded. You can read the full transcript and listen to the audio recording for each practice session.
Pricing starts at £100 for smaller numbers of students using the platform for a semester. Institution-wide access packages begin at around £10,000 per annum.
All data is stored on EU-based servers, encrypted in transit and at rest, and our infrastructure providers (Google Cloud, Vercel) are SOC 2 Type 2 certified and ISO 27001 compliant. We're GDPR compliant and your data is never used to train AI models. View our security documentation.